Refunds and Cancellations

Last updated August 9, 2026

Payments

When Refresh’s optional paid-plan links are configured, checkout takes place through a Stripe-hosted payment page. Refresh does not promise an automatic refund or refund guarantee.

Requesting help

Use the Support page for a payment, cancellation, or refund question. Include the account email used for Refresh and enough information to identify the Stripe transaction, but do not send your password or complete payment-card number.

Account deletion and cancellation

Deleting a Refresh account does not itself cancel an external payment arrangement. To prevent continued billing, a paid subscription must be cancelled before account deletion. Refresh blocks deletion when the account is marked as Pro or Max and directs the user to Support.

Applicable rights

Nothing on this page is intended to remove refund or cancellation rights that cannot be waived under applicable law.